PUP777 Privacy Policy

pup777 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access or use the pup777 platform available at pup777.app. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you as a data subject under Philippine law.

This Privacy Policy applies to all users of the pup777 website, mobile application, and any related services offered under the pup777 brand. By registering an account or continuing to use the pup777 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, pup777 acts as the personal information controller in respect of the personal data collected through the pup777 platform.

As personal information controller, pup777 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law and the regulations of the National Privacy Commission (NPC).

If you have any questions or concerns regarding the processing of your personal data by pup777, you may contact our Data Protection Officer using the contact details provided in Section 15 of this Privacy Policy.

pup777 collects the following categories of personal data from and about you:

pup777 collects personal data through the following means:

• Direct collection: Information you provide when you register a pup777 account, complete identity verification, make a deposit or withdrawal, contact customer support, respond to a survey, or participate in a promotion.
• Automated collection: Technical and usage data collected automatically when you access the pup777 platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 10 for more details on our use of cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud and anti-money laundering screening services; payment data from GCash, PayMaya, and banking partners; and publicly available information where relevant to regulatory compliance.

pup777 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your pup777 account, including processing your registration, verifying your identity, and managing your account settings.
• Service delivery: To provide you with access to pup777 games, process your deposits and withdrawals in Philippine Peso (₱), and deliver the features and functionality of the platform.
• Regulatory compliance: To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws, including conducting Know Your Customer (KYC) checks and filing required reports.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account abuse, and other illegal or unauthorized activities on the pup777 platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming tools such as deposit limits and self-exclusion, and comply with player protection obligations.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the pup777 platform.

pup777 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing transactions, and delivering platform services.
• Legal obligation: Processing necessary to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC data privacy regulations.
• Legitimate interests: Processing carried out for pup777's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly in relation to marketing communications and certain cookie-based tracking. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pup777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulation.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers used to process your deposits and withdrawals. These providers process your financial data under their own privacy policies and applicable regulations.
• Identity verification providers: Third-party KYC and anti-fraud service providers engaged to verify your identity and screen for money laundering or sanctions risks.
• Game providers: Licensed game software providers whose games are available on the pup777 platform. These providers may receive limited technical data necessary to deliver their games.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers engaged to support the operation and security of the pup777 platform.
• Professional advisers: Legal counsel, auditors, and other professional advisers where necessary for the conduct of pup777's business.
• Law enforcement: Philippine law enforcement agencies where disclosure is required by a valid legal order, warrant, or subpoena.

pup777 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AMLA obligations.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine anti-money laundering regulations.
• Gaming activity data: Retained for the duration of your account and for a period of up to three (3) years following account closure, unless a longer retention period is required for regulatory or dispute resolution purposes.
• Communications data: Customer support records are retained for up to three (3) years from the date of the last communication.
• Technical and cookie data: Retained for periods ranging from session duration (for session cookies) to up to two (2) years (for persistent cookies and analytics data).

Upon expiry of the applicable retention period, pup777 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

pup777 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the pup777 platform.
• Encryption of sensitive personal data and financial information at rest.
• Role-based access controls limiting access to personal data to authorized pup777 personnel on a need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of the pup777 platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

pup777 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the pup777 platform, including maintaining your login session and enabling core platform functionality. These cookies cannot be disabled without affecting platform performance.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the pup777 platform, enabling us to identify areas for improvement and optimize the user experience.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats on the pup777 platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the pup777 platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by pup777:

• Right to be informed: The right to be notified of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data pup777 holds about you and information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by pup777.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe pup777 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. pup777 will respond to all verified data subject requests within thirty (30) days of receipt, or within such extended period as permitted by applicable law where the request is complex or numerous.

The pup777 platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. pup777 does not knowingly collect personal data from any person under the age of 21.

If pup777 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable law and our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on pup777 or provided personal data to us, please contact our support team immediately using the contact details in Section 15 so that we can take appropriate action.

The pup777 platform may contain references to or integrations with third-party services, including game providers and payment processors. These third parties operate under their own privacy policies, which govern the collection and use of any personal data you provide to them directly.

pup777 is not responsible for the privacy practices of third-party game providers, payment processors, or any other external services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of pup777.

pup777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, pup777 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how pup777 protects your personal data.

Your continued use of the pup777 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the revised Privacy Policy, you must cease using pup777 and may request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pup777, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.

For general account support, our live chat team is available around the clock on the pup777 platform and is the fastest way to get assistance with account-related matters.